Call to Action

Librarians Promoting Health Literacy Assessments in Oral Communication

Emily Tester, Kelsey Grabeel, Sandra Oelschlegel, Robert Heidel, Jennifer Russomanno

Research output: Contribution to journalArticle

Abstract

Effective oral communication is an integral part in the healthcare system. Conveying messages may prove to be a difficult task when health literacy barriers are present. At the University of Tennessee Medical Center (UTMC), a librarian-led task force was initiated to review health literacy related barriers. UTMC used The Health Literacy Environment of Hospitals and Health Centers tool, created by Rudd and Anderson in 2006 to evaluate oral communication. UTMC created a systematic plan for assessment including observation, interviews, and coding. Medical librarians serve a unique purpose in conducting research that can increase patient engagement and raise satisfaction.

Original languageEnglish (US)
Pages (from-to)129-143
Number of pages15
JournalJournal of Hospital Librarianship
Volume19
Issue number2
DOIs
StatePublished - Apr 3 2019

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librarian
literacy
communication
health
coding
interview

All Science Journal Classification (ASJC) codes

  • Library and Information Sciences

Cite this

Call to Action : Librarians Promoting Health Literacy Assessments in Oral Communication. / Tester, Emily; Grabeel, Kelsey; Oelschlegel, Sandra; Heidel, Robert; Russomanno, Jennifer.

In: Journal of Hospital Librarianship, Vol. 19, No. 2, 03.04.2019, p. 129-143.

Research output: Contribution to journalArticle

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